FAQ - semi trailer from china shanghai trailer

OUR SERVICE
Shanghai Trailer really serve our customers with heart, so that customers have no doubts!

About Factory Inspection
If the customer needs to audit the factory and it is inconvenient to come to China, we support video factory inspection.
About Export Certification
We have export certificates to all countries in Africa and Southeast Asia. (eg Nigeria: soncap; Cameroon: BESC; Matadi: FERI; Benin: ECTN; Gabon: BIC/CRN; Angola: CNCA and BV) Please rest assured that smooth customs clearance can be guaranteed.
About Production
We regularly send videos to customers during the production of orders to keep them informed of progress and production.
About Packing and Delivery
We are professional export packers and will spray the entire vehicle with wax before dispatch to prevent corrosion from the humid air of shipping, and in the case of bulk ships we will additionally use a tarp cover to protect the surface.
About finished product delivery inspection
We will test the performance of the vehicle prior to delivery to ensure it meets the required standards.
Under normal use, our trailers can be used for 10-15 years.
About Operating Instructions
We will provide guidance on the operation and maintenance of the vehicle in the form of short videos to make it easier for customers to become proficient.
About After Sales
Our company promises a one-year warranty, and additional vulnerable parts will be given to customers when shipping. If you have any questions about your trailer, you can contact our sales staff anytime within 24 hours.
Shanghai Trailer Customer Q&A
Really do what customers want and meet customer requirements！
How long is the warranty period of the shanghai trailer?
I want to customize the trailer as my own requirements, is this possible ?
Do your company provide training ?
Do you also sell spare parts ?
Will the semi-trailer we buy be the semi-trailer in stock?
The roads in our country are not good. Is your trailer suitable for this kind of road ?
Exporting to our country requires a certification certificate to clear customs. Do you have complete certificates?
What is the whole service process like?
Shanghai trailer has rich experience in exporting trailers. Door-to-door delivery is limited to container transportation and customers who do not have import rights.

OUR SERVICE

Shanghai Trailer really serve our customers with heart, so that customers have no doubts!

About Factory Inspection

If the customer needs to audit the factory and it is inconvenient to come to China, we support video factory inspection.

About Export Certification

We have export certificates to all countries in Africa and Southeast Asia. (eg Nigeria: soncap; Cameroon: BESC; Matadi: FERI; Benin: ECTN; Gabon: BIC/CRN; Angola: CNCA and BV) Please rest assured that smooth customs clearance can be guaranteed.

About Production

We regularly send videos to customers during the production of orders to keep them informed of progress and production.

About Packing and Delivery

We are professional export packers and will spray the entire vehicle with wax before dispatch to prevent corrosion from the humid air of shipping, and in the case of bulk ships we will additionally use a tarp cover to protect the surface.

About finished product delivery inspection

We will test the performance of the vehicle prior to delivery to ensure it meets the required standards.Under normal use, our trailers can be used for 10-15 years.

About Operating Instructions

We will provide guidance on the operation and maintenance of the vehicle in the form of short videos to make it easier for customers to become proficient.

About After Sales

Our company promises a one-year warranty, and additional vulnerable parts will be given to customers when shipping. If you have any questions about your trailer, you can contact our sales staff anytime within 24 hours.

Shanghai Trailer Customer Q&A

Really do what customers want and meet customer requirements！

Do your company provide training ?

Do you also sell spare parts ?

Will the semi-trailer we buy be the semi-trailer in stock?

The roads in our country are not good. Is your trailer suitable for this kind of road ?

Exporting to our country requires a certification certificate to clear customs. Do you have complete certificates?

What is the whole service process like?

We will test the performance of the vehicle prior to delivery to ensure it meets the required standards.
Under normal use, our trailers can be used for 10-15 years.